MimiDesk

For industries · Travel & hospitality

Guest conversations, around the clock

Booking changes, guest requests and partner correspondence arrive at every hour. Shifts change; the conversation and its context do not.

One guest, one thread

A booking made by email and changed on WhatsApp is one conversation, with the guest's history beside it.

Shift handover, summarised

Mimi catches the next shift up on what happened overnight: what was asked, what was promised, what is still open.

Goals that follow your hours

Response goals per inbox and business hours per property, so the night desk and the day desk each see their own targets.

Bring your team's conversations home

Twenty-one days of the full suite, free. No card needed.