For teams · Customer support
Support that owns every conversation
The shared support inbox is the whole team's working day: assignment, snooze, tags, and response goals that run only while you are open.
One owner, visibly
Every conversation has a name on it. Assignment, notes and mentions keep the discussion inside the thread, never in a forward.
Goals on your hours
Response goals run on your business hours and holidays, so a Friday-evening message does not breach over the weekend.
Handover without re-reading
When a thread changes hands, Mimi catches the next person up: what happened, why it matters, what needs doing.
Other teams
See all teams- SalesEvery prospect conversation, one history
- Customer successThe whole relationship in view
- Account managementAccounts as long conversations, kept readable
- OperationsSuppliers and partners, worked like customers
- E-commerce teamsOrders, returns and questions from every channel
- Internal service teamsHR, IT and finance requests as conversations
Bring your team's conversations home
Twenty-one days of the full suite, free. No card needed.