Solutions
One desk,every team that talks to customers.
MimiDesk is not a helpdesk for one department. Pick your team to see how the workspace fits its day.
- 01Customer supportThe shared support inbox is the whole team's working day: assignment, snooze, tags, and response goals that run only while you are open.
- 02SalesPersonal mailboxes stay personal and shared pipelines stay shared — and nothing a prospect ever wrote is lost in somebody's archive.
- 03Customer successWhat was promised, what was asked, and what is still waiting — across everyone who ever wrote, whoever answered.
- 04Account managementAccounts are conversations over years, not tickets over days. The workspace keeps the long thread readable.
- 05OperationsSuppliers, partners, logistics — external coordination with the same ownership and goals as customer mail.
- 06E-commerce teamsOrder questions, returns and delivery updates arrive all day. They are worked in one desk, with the customer's whole history beside each reply — and as WhatsApp, chat and SMS arrive, they join the same conversation.
- 07Internal service teamsHR, IT, finance — teams whose customers are colleagues get the same calm inbox, without buying a second tool.
Bring your conversationshome.
Join the waitlist. We'll write when it's your turn — nothing else.
Rather talk first? Contact us