For teams · E-commerce teams
Every order question, one desk
Order questions, returns and delivery updates arrive from everywhere. They are worked in one desk, with the customer's whole history beside each reply.
Every channel, one conversation
Email, WhatsApp, Telegram, live chat and SMS land in the same inbox, threaded by customer, not by channel.
Canned responses that stay human
Saved replies for the questions that repeat, sent by a person, tuned to the conversation.
Peak season without the chaos
Assignment, response goals and bulk actions keep a busy queue owned — and Mimi catches people up between shifts.
Other teams
See all teams- Customer supportShared inboxes with goals that fit your hours
- SalesEvery prospect conversation, one history
- Customer successThe whole relationship in view
- Account managementAccounts as long conversations, kept readable
- OperationsSuppliers and partners, worked like customers
- Internal service teamsHR, IT and finance requests as conversations
Bring your team's conversations home
Twenty-one days of the full suite, free. No card needed.